Arrival & Departure Procedures

Written on 28/06/2019
Inside St Helena


The Harbourmaster’s normal working hours are 8.30am to 4.00pm Monday to Friday. The Harbourmaster is on call only, Saturday to Sunday. The Harbourmaster operates on VHF Channel 14 during normal working hours.

If you should arrive during the hours of darkness (Monday to Friday), you should pick up the appropriate coloured buoy. Port Control can then be contacted on VHF Channel 14 from 08.30am.

If your arrival is over the weekend, you should contact St Helena Radio on VHF Channel 16 between the hours of 08.30am and 16.00pm; who will then notify the Harbourmaster of your arrival.

Also note that NO crew member should come ashore unless authorised by the Harbourmaster’s Office.

In the event of an emergency, or if you are having difficulty locating a buoy during darkness, you should call St Helena Radio on VHF Channel 16.


Immigration fees for the first 72 hrs are free, after that a payment of £20 per person is required.  Children 12 years and under are exempt. 

The Immigration Office is at Police Headquarters of Coleman House, located 360m up Market Street from The Market building.


Medical insurance is required by each individual on arrival, if not they must purchase medical insurance from Solomon’s before departure and produce the relevant documents.


Each yacht must clear in and out of HM Customs before departure. Each skipper must produce on request all relevant documentation i.e. proof of ownership, last port of call, crew list if applicable.